CCCapital Review

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  Company Information City Credit Capital also known as CCC is one of the world’s leading retail trading providers operating with numerous instruments. It was founded in 2001 as a… more

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Website URL
HeadquartersLondon, United Kingdom
Support Number+44 (0) 20 7614 4600
Support TypesPhone, Live Chat, E-mail
LanguagesEnglish, Russian, Italian, Chinese, Cantonese, Spanish
Minimum 1st Deposit$500
Minimum Trade Amount0.01 lots
Maximum Trade Amount100 lots
PayoutUp to 100:1
Free Demo AccountYes
Regulated Yes
RegulationFinancial Conduct Authority (FCA)
Account TypesMini, Standard
Deposit MethodsVisa, Visa Electron, Maestro, Delta, Switch, Neteller, Skrill, Solo
Withdrawal MethodsVisa, Visa Electron, Maestro, Delta, Switch, Neteller, Skrill, Solo
Types of AssetsForex, CFDs, Spot Metals
Account CurrencyUSD, EUR, GBP, JPY
US Traders Allowed No
Mobile Trading Yes
Tablet Trading Yes

Full Review


Company Information

City Credit Capital also known as CCC is one of the world’s leading retail trading providers operating with numerous instruments. It was founded in 2001 as a small private company, but in the last 15 years, it became a well-recognized institution with principles and vision. The online broker operates from 12th Floor, 110 Bishopsgate, London, EC2N 4AY, United Kingdom and it’s strictly regulated by the FCA under reference number of 232015. CCC is also registered in England and Wales with a number 4343251. Apart from the UK based headquarters, there are two other offices located in Hong Kong and Sao Paulo for local clients in the region. However, the online broker doesn’t provide services to US customers. City Credit Capital is not restricting its services to retail customers only, but institutions, brokers, and other agents. Backed by well-known professionals from the industry, the online broker has an excellent staff dedicated to helping the clients and offer them perfect support and expert market insight. The company is also quite responsive when it comes to education. There are various learning resources including daily market analysis, guides for beginners and other FAQ.


Trading Information

CCC provides some of the most popular financial instruments in the industry. The Forex currencies offered are only major crosses with spreads relatively low spreads. CDFs and Spot Metals are also part of the offering. The leverage is variable, which probably means that the customer can choose from low values of 1:1 to high ones of 1:2000. There are two account types available – Mini and Standard. These profiles mainly differ in the required deposit sum and the minimum lot size, which is 10 000 for Mini and 100 000 for Standard. Demo accounts are also provided for traders who want to test out trading with City Credit Capital. All customers can get assistance from a dedicated relationship manager, a central trading market research, and professional charting. Market executions do not apply requotes and slippage on stop loss orders. One of the exciting features available with CCC is the SIPP (Self-Invested Personal Pension) plan, which is a UK approved pension scheme with a significant freedom of control and managing options and various tax reliefs, especially when the client reaches retirement age and decides to withdraw a lump sum.


Trading Platforms

City Credit Capital is an online broker that employs its trading platform perfectly designed to communicate smoothly with the company’s trading servers. The software is called MarketsTrader and has different versions for desktop, mobile and web users. The trading platform is fully customizable and equipped with numerous great features and functionalities. There are over 20 technical indicators (including SMA, MACD, RSI and Bollinger Bands), professional charting capabilities and real-time feeds of market news. The trading platform also has a different version set designed specifically for Mac users. The iMarketsTrader can be easily installed via Apple’s app store and it is the needed solution for iPhones and iPads. The software can be downloaded from the Google Play store applied to Android devices as well.


Apart from the dedicated CCC software, there is no alternative trading platform provided by the online broker.


Security and Customer Service

City Credit Capital is taking its security pretty seriously. With a custom platform and web system, the online broker surely needs a professional assistance with the digital protection. It is the reason why CCC employs the services of Symantec – one of the largest corporations in the security business. The website and all its parts are heavily guarded by an SSL encryption. The servers are also well protected, and all the clients’ sensitive data is secure. As a regulated institution, City Credit Capital abides by money insurance policies of FCA and more importantly the FSCS (Financial Services Compensation Scheme), which insures up to £50 000 in a case of bankrupt. Customers’ accounts are also segregated and held in some of the major banking institutions from the industry.


The customer support provided by City Credit Capital is extremely efficient. The client care team can be contacted by phone, fax, email or via the web contact form. Customers that reside in London, UK can also visit the headquarters of the company. As an international provider of online trading services, CCC also has six language versions of their website. Traders from different parts of the world can receive excellent support coverage on their mother tongue both online and by phone.


Deposits and Withdraws

There are various ways to fund your newly created or existing account with City Credit Capital. Credit/debit card options, bank wire transfers, and online payment systems are available to the registered clients, who want to deposit online. Of course, a customer can go directly to one of the offices and deposit there. Accounts can be opened with GBP or USD and should be specified at the time of the deposit. Traders have to fund an account with their name because any third party transfers will be rejected due to security policies. Extra fees are not applied by CCC, but there might be additional charging employed by the payment operators.


Withdrawals are handled pretty much the same way as for deposit. There is a detailed verification process before releasing the funds. This procedure may slow down the process, but luckily, it’s only the first time. Clients should file a Withdrawal Request Form and wait for a response from the online broker.


Deposit Bonus and Loyalty Programs

Traders who are fond of promotions will be disappointed to learn that CCC does not offer any bonus schemes for its regular clients. However, the online broker provides exciting partnership offers. There are great programs for Introducing Brokers and Wealth Managers with numerous benefits. City Credit Capital also provides White Label partnership for existing businesses that already have a well-established client base.

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