Pepperstone Review

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Company Information Pepperstone is one of the most popular Australian online Forex trading brokers. The broker was founded in 2010 and is owned by Pepperstone limited. Headquarters of the company… more

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Website URL
HeadquartersMelbourne, Australia
Support Number1300 033 375 (Australia); +61 3 9020 0155 (International)
Support TypesPhone, Live Chat, E-mail
LanguagesEnglish, Spanish, Russian, Chinese, Japanese, Korean, Vietnamese, Arabic, Thai, Indonesian
Minimum 1st Deposit$200
Minimum Trade Amount0.01 lots
Maximum Trade Amount100 lots
PayoutUp to 500:1
Free Demo AccountYes
Regulated Yes
RegulationAustralian Securities and Investments Commission (ASIC)
Account TypesStandard, Razor, Swap Free, Active Traders
Deposit MethodsVisa, MasterCard, PayPal, Poli, China UnionPay, Bank Wire, BPay, Skrill, Neteller, Qiwi, FasaPay, Broker to Broker
Withdrawal MethodsVisa, MasterCard, PayPal, Poli, China UnionPay, Bank Wire, BPay, Skrill, Neteller, Qiwi, FasaPay, Broker to Broker
Types of AssetsForex, Index CFDs, Precious Metals, Energy
US Traders Allowed No
Mobile Trading Yes
Tablet Trading Yes

Full Review

Company Information

Pepperstone is one of the most popular Australian online Forex trading brokers. The broker was founded in 2010 and is owned by Pepperstone limited. Headquarters of the company are located in Australia and has offices in the United States, China, Thailand, and Shanghai. Their popularity has spread in over 65 countries around the world, and more clients join it monthly. The online broker is fully regulated and has a license from ASIC in Australia. Their exceptional services have been recognized times throughout the years. Pepperstone won the awards for “Fastest Growing Company” in 2014, and it was the winner of the Governor of Victoria Export Awards again in 2014. This no desk dealer broker has managed to incorporate all trading styles and instruments into one platform. This is why it’s a top choice for many Australian traders and others from around the world. Many reviewers still give it a very high grade and currently Pepperstone is one of the highest ranking online brokers in the world.


Trading Information

You can find four types of account options at Pepperstone. The first one is called the “Edge Standard” ideal for beginner trader who would like to try the trading business without risking too much money. The minimum deposit is $200, and the spread type is variable. Spreads could start as low as 0.5 pips for majors, but the typical is 1pip. Maximum leverage is 1:400 and minimum position size is 0.01 lots. The number of currency pairs offered is 31 (10 of which are exotic). Margin call level is set at 90%, and the stop-out level is at 20%. Next, is the “Edge Razor”. The minimum deposit is the same, but there are a lot of differences between the two. For starters, the spreads are variable again, but they could start as low as 0.1 pips for EUR/USD, and the typical is 0.5. Highest you can find is 0.8 for the same currency pair. The leverage here is 1:500 and there is an ECN commission of $3.5 per 100k traded. In both, the Standard and Razor version scalping and hedging are allowed. Next, is the Islamic account which is a swap free one according to the Sharia law. Spreads go from 1 to 1.2 pips for majors, and there is no commission. Last but not least is the Active Traders account option where professional and institutional clients can move higher volumes at a much greater speed. Spreads could go as low as 0.0 pips.


Trading Platforms

It’s not a surprise that the primary chosen platform for this broker is the Metatrader 4. It offers all the needed trading features and tools for novice and expert traders. It has a lot of customizations and offers chart trading, signals trading, streaming news and much more. It supports over 250 trading instruments and has 85 pre-installed indicators. Automated trading is supported, and multiple order types are possible. Pepperstone has made the effort to make the MT4 available for all computer devices including Android and Apple smartphones and tablets. It also has a WebTrader version where you can just login into your account from every famous desktop browser. The improved version of the MT4 the MT5 is also available for people who would like to see some updated graphics and features. At Pepperstone you can also find the cTrader platform which has gained a lot of popularity these past years. It offers Level II pricing, detachable charts, great interface and a lot more. The platform is usable from all devices and even from mobile browsers which are quite nice.


Security and Customer Services

Security is one of the best traits of Pepperstone online Forex broker. It has a secure SSL encryption all over the website, and you can be sure your personal data is safe. Also, the money you deposit is separated in a segregated account which ensures they will be safe if anything happens to the company. The customer service is excellent. It has a 24/7 coverage and multi-lingual support. There are postal addresses for all of the offices around the world and dedicated emails and faxes. There is a Live Chat option and response times are fast with a usual 30 min period. You can also contact the company’s representatives through their social media profiles on Facebook and Twitter. As far as education is concerned, there are some explanations about how forex trading works, buying guides and FAQ section. The website is translated into ten languages, and most of them have customer support.


Deposits and Withdraws

You can find all about the deposit methods in the “Funding Page” where they are thoroughly explained. There are over ten payment methods available which are a very high number compared to other online brokers and makes it easy for customers transfer funds. There are no deposit fees whatsoever, but there is a warning that funds should be transferred only from bank accounts that have the same name as the Pepperstone account. Processing times are fast and for most methods are instant (some may take up to three business days). Withdrawals can be made using the same methods you deposited them. You’ll just have to fill a withdrawal from with the desired funds and additional personal information. There are no withdrawals fees and processing times are quick. However, if you choose to withdraw from a credit card, you can’t go above the amount you deposited. If you want to withdraw a larger sum, you’ll have to choose a different money transfer method.


Deposit Bonus and Loyalty Programs

There is no current promotions and contest currently at Pepperstone, but there is a referral program. If you invite a friend to join the platform, and he deposits more than 1000 AUD and trades at least five standard lots, you’ll get a 100 AUD reward. There is also an exciting Affiliate program that you might want to check out.

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